Improve and optimize the testing process
Building Test Architecture and Test Strategy in CRM project
The challenge
- The project is unfinished without a proper budget for change and improvement.
- Customer confidence in project management has been lost.
- There is no test planning in the project.
- The testing team suffers from overtime work before each release.
- Established conflicts between the PM and the testing team.
- The test manager recently decided to leave the project.
- The test manager hiring process is dragged out, taking over two months.
The solution
- Customer confidence in project management has been restored
- Work with customer expectations and simultaneous planning of development and testing led to the timely completion of all stages and the project as a whole
- The redistribution of roles, setting up new processes and a new approach to testing in the test team allowed us to fulfill necessary leadership roles without hiring people from the outside by improving the expertise of testing engineers
Client background
The customer is a non-profit membership organization governed by the oil operators on the Norwegian Continental Shelf (NCS). The customer’s main objective is to facilitate the best possible flow of information between operators, partners, authorities, and other stakeholders.
The project is a large-scale internal web application that was built to solve the following problems:
- Collection of information on suppliers of products. Information was collected from open sources in the form of reviews and ratings of existing suppliers.
- Audit of suppliers. An audit schedule was created. Auditors assessed the availability of necessary documents, licenses, and claims.
Industry: Oil & Energy, Company size: 11-50 employees
Project duration: 9 months
Results
- Customer confidence in project management has been restored
- Work with customer expectations and simultaneous planning of development and testing led to the timely completion of all stages and the project as a whole
- The redistribution of roles, setting up new processes and a new approach to testing in the test team allowed us to fulfill necessary leadership roles without hiring people from the outside by improving the expertise of testing engineers
Test management case studies:
Automated testing
The joint work of architects, developers, tester and managers made it possible to redesign the project in a short time (about 2 months), speed up the testing process several times and simplify the preparation of test data.
